Approving or Requesting Revisions of a Completed Job
So, you’ve posted a project on Drafting Marketplace. The drafter has done all of the work and has...
Our team at Drafting Marketplace believes in accountability. That’s why we developed our review system so that all parties must review one another once a project is completed. The process for this is simple, which we’ll outline below.
How to Leave a Review
Both users in a project have the ability to leave a review in two places. The first place is within the Open Projects tab in your main dashboard.
Leaving a Review from the Open Projects Tab
If your project is complete but no review has been left yet, it will still show up as an open project. To navigate to this section, simply click the Dashboard menu item in the navigation menu on the left hand side of your dashboard. From there, click the Open Projects tab.
Scroll to the project you want to leave a review for and click the Leave a Review button.
Once you click the Leave a Review button, a form will pop up on the screen.
The form gives the user an option to rate out of 5 stars for each of the following:
- accuracy
- punctuality
- communication
- overall rating
Below the star ratings, users will find two text boxes: one labeled “comment,” which is a public comment that will show on the profile of the user you’re rating, and a box for a “private comment,” which only the person being reviewed will see.
Once you’re done leaving a review, hit the Send button and your review will be submitted. This will take you back to the Open Projects tab in your dashboard. If the user you reviewed has not yet reviewed your services, you’ll see a button that says “Awaiting Review” on your selected project.
However, once both parties have completed the review, the project will be successfully closed and moved over to the Past Projects tab on the main dashboard.
Leaving a Review from the Reviews Navigation Menu Item
Another way to leave a review is to click on the Reviews navigation menu item on the left hand side of your dashboard. This will take you to the Reviews feature screen, which is split up into two parts: the Needs Feedback section on the left and the Past Reviews section on the right.
The Needs Feedback section will display projects that you’ve completed but are still in need of being reviewed. If you’re ready to leave a review, simply click the Leave a Review button. From here, a review form will pop up. This is the same review form we mentioned earlier in this post with the star ratings as well as the public comment and private comment text boxes. Once you’ve filled out your ratings and comments, click the Leave a Review button and your review will be submitted.
Once reviews are submitted from both users, the review will show up in the Past Reviews section.
Users will notice that all individual Past Review entries feature a toggle switch. When this switch is toggled on, the title “Review Left Of Me” appears at the top of the review box. Here, the review left about your services appears.
When toggled off, the title “Review I Left” appears at the top of the review box. Here, you’ll be able to see the review you left for the person you worked with on the project.
Benefits of Leaving Reviews
There are many benefits of leaving reviews on Drafting Marketplace. For one, these reviews hold each party accountable. Also, other contractors, engineers, and drafters can view reviews on profiles to see who they may or may not want to work with on a project.
At Drafting Marketplace, we understand the importance of public and private feedback, which is why we provide the option to leave public and private comments on our review forms. The public reviews show up on user profiles while private reviews are for internal reference only. So, if you have something that you think a user could improve on but don’t want to air that out to the public, you may choose to leave that as a private comment within your review.
